This privacy policy policy is for The Duncan + Graham Partnership: and served by The Duncan+Graham Partnership 8 Cecil Square, Margate, Kent CT9 1BD and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • “our”, “us”, or “we” refer to the business, The Duncan + Graham Partnership.
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • ICO means Information Commissioners Office.
  • Cookies mean small files stored on a users computer or device.

Processing of Your Personal Data

Under the GDPR (General Data Protection Regulation) we control and process any personal information you provide to us using the following lawful basis. Unless otherwise defined, we only process your personal data for accounts & records, advertising, marketing and PR purposes.

When you contact us by email or telephone your information will be used to reply to your message or to provide you with the information you have requested.

When you use the contact form on our website we collect the following information from you:

  • Name
  • Email address
  • Telephone number
  • Message

We will reply to any emails or contact form entries in order to answer any questions, provide information or to organise a meeting. We do not hold any details after the initial enquiry is met unless the enquiry becomes a project.

In the case of a project we may request further information e.g. an address and further details regarding your project.

Where we send out marketing emails we use the legitimate interest lawful basis under the GDPR. If you want to unsubscribe from receiving marketing emails please email us at to ask you be removed. We will continue to process your information until you withdraw consent or it is determined your consent no longer exists.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Sensitive Data

We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic and biometric data, criminal convictions and offences.

Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below:

  • Email platform providers.
  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers.
  • Government bodies that require us to report processing activities.
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Your Individual Rights

Under the GDPR your rights are as follows.

  • the right to be informed.
  • the right of access.
  • the right to rectification.
  • the right to erasure.
  • the right to restrict processing.
  • the right to data portability.
  • the right to object.
  • the right not to be subject to automated decision-making including profiling.

You can read more about your rights in detail here.

You also have the right to complain to the Information Commissioners Office (ICO) if you feel there is a problem with the way we are handling your data. We would ask you to contact us in the first instance if there is an issue to give us an opportunity to rectify it. You can email us at

We handle subject access requests in accordance with the GDPR.

Internet Cookies

We do not use cookies on this website except those which are necessary for the site to run:

DYNSRV – used for load balancing to manage server traffic demand.

Data Security and Protection

Our methods meet the GDPR compliance requirement.